Followgram ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit followgram-us.com and place an order with us. Please read this policy carefully.
We collect the following information when you use our Services: Order information — your Instagram username or post URL, the package you ordered, and your chosen payment method. Payment information — payment is processed by PayPal; we do not store your card details. Communication data — messages you send us via WhatsApp or other channels. Technical data — IP address, browser type, and device information collected automatically through standard web technologies.
We use your information to: process and deliver your order; communicate with you about your order status; respond to your questions and support requests; improve our Services and Site; comply with legal obligations; and prevent fraud and abuse.
We do not sell, rent, or trade your personal information to third parties. We may share your information with: PayPal — our payment processor, who handles all card transactions securely; Service delivery partners — as necessary to fulfil your order; Legal authorities — if required by law or to protect our legal rights.
We retain your order and contact information for a period of 12 months following your last interaction with us, after which it is securely deleted unless we are legally required to retain it longer.
Depending on your location, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict our processing of your data; and request a copy of your data in a portable format. To exercise any of these rights, please contact us via WhatsApp.
Our Site uses minimal cookies necessary for the proper functioning of the website. We do not use tracking cookies or third-party advertising cookies. You can control cookie settings through your browser preferences.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data transmission is encrypted via SSL/TLS. Payment processing is handled entirely by our PCI-compliant payment provider.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Our services are operated globally. Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place for any such transfers.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. Your continued use of the Site following any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us via WhatsApp at wa.me/33788168502.